Information for recruiters

Hi! My name is Alexey Li.

Experienced ServiceNow Developer with expertise in advanced integrations, custom applications, and portal and widget development. Proficient in ITSM, CMDB, CSDM, Integration Hub, Catalog Items and Requests. Over 5 years of experience in technology and management, across multiple industries and geographies, with a focus on user experience, clear communications, accuracy and efficiency.

Age:

35

Email:

aleksey.lee@gmail.com

Telegram:

@Alex_ysl

GSM:

+32 471-65-77-47

Address:

Mechelen, Belgium

Status:

Open to work

My certifications

I am a certified specialist in these areas:

Certified ServiceNow Administrator (CSA)

Xanadu Delta - ServiceNow Certified System Administrator

Certified Implementation Specialist - IT Service Management (CIS-ITSM)

Xanadu Delta - Certified Implementation Specialist IT Service Management

Certified Implementation Specialist - Human Resources (CIS-HRSD)

Xanadu Delta - Certified Implementation Specialist Human Resources

Gecertificeerd ITIL 4

Suite Certification Application Developer Core Skills Micro
Now Assis for IT Service Management(ITSM) Implementation Bootcamp Accreditation
CMDB Health
Automated Test Framework
Flow Designer
Performance Analytics
Service Portal
Integration Hub

CSA

ITSM

HRSD

ITIL 4

My stack

ServiceNow Administrator ServiceNow Development ITSM HRSD JavaScript, TypeScript, Angular, Java, HTML, CSS, and Spring Boot Applications and Software: Git, Docker, kubernetes, Azure devops, Jira, Trello, Corel Draw, Adobe Photoshop, SmartDraw, Teams, MS Office packet. OS: Mac, Linux, Windows. .

HTML || CSS || XML || Angular || Java || Spring Boot

ITSM || Business process automation

CSDM || CMDB || MID Server || Integration Hub || Workflow || Flow Designer || Playbook

Service Portal || Widgets || Service Catalog || Record producer || Virtual Agent Implementation

Performance Analytics || User Acceptance Testing (UAT) || ATF || Debug

Script Include || Business rules || UI Script || Client Script || REST Message

HR Catalog Item || HR Knowledge management || Configuration Employee Document Management || LifeCycle Event || Employee Journey || HR Payroll

Integration/Implementation external applications

Experience

ServiceNow Consultant

HappeningIT / Vilvoorde, Belgium (2023-2024)

Worked on many projects with tasks such as: Portal creation, widget creation, HR team optimisation and LinkedIn integration. MongoDB integration via MID server. Making integration with GLPI and connecting CMDB with Catalog. Many projects include connecting ChatGPT to Virtual Agent.

Junior full-stack developer

Intec Brussel / Brussels, Belgium (2022-2023)

Designed and developed applications for a messaging API using SpringBoot for the backend,MongoDB for the database and Redis for connection management.

Implemented Twilio for authentication, to ensure secure access to the application.

Used Angular for front-end development and performed automated test me Selenium to granadate high quality code.

Sales Manager

Carat Gold / Almaty, Kazakhstan(2020-2021)

Consultation, sale and valuation of jewellery

CNC milling machine specialist

Dunpo / Asan, South-Korea (2018-2019)

Responsible for operating the CNC milling machine and quality control of passionate units

Deputy general manager

Vitrine Solution / Almaty, Kazakhstan(2016-2018)

I was on the team creating the technical software specification for our project.

I approved application design, buttons, layout and I did functional testing, UI-UX as well.

references

"I am thrilled to write this recommendation for Alexey Li. I had the pleasure of working closely with him for two years at Game Show company, during which we co-organized several esports championships. Throughout this period, I have been consistently impressed by his professionalism, expertise, and dedication. Alexey is an exceptional professional who consistently goes above and beyond to deliver outstanding results. He is highly knowledgeable in the esports industry, and his expertise has been invaluable in tackling complex challenges. From strategic planning to execution, Alexey has a remarkable ability to analyze problems, think critically, and develop innovative solutions, making him a true asset to any team. One of the standout qualities that Alexey possesses is his strong work ethic. He consistently demonstrates a commitment to excellence and takes great pride in his work. Alexey is extremely detail-oriented, ensuring that every task—from coordinating teams to managing event logistics—is completed thoroughly and accurately. He is also adept at managing deadlines and prioritizing tasks, which allows him to consistently deliver high-quality work within the given timeframes. Moreover, Alexey is an excellent communicator and collaborator. He actively listens to others, respects diverse opinions, and fosters an inclusive work environment. His effective communication skills not only facilitate smooth teamwork but also enable him to effectively convey complex ideas to both technical and non-technical stakeholders. Furthermore, Alexey's positive attitude and strong leadership skills make him an exceptional team member. He is always ready to lend a helping hand, motivate colleagues, and provide guidance when needed. Alexey is highly approachable and readily shares his knowledge and expertise, contributing to the growth and development of the entire team. In summary, I wholeheartedly recommend Alexey Li for any professional opportunity. His technical prowess, dedication, and collaborative spirit make him an exceptional candidate who is sure to thrive in any environment. I have no doubt that he will continue to achieve great things in his career, particularly in the evolving field of esports. His future employers would undoubtedly be fortunate to have him on their team."

Serge Ovsyanik

Director of Marketing at Coinchange.io

"We have worked on Setanta Cup Competition and Alexey showed his professionalism and ability to solve complex problems in elegant ways and always was ready to help, I reccomend Alexey as very passionate and professional partner in any project he is involved, it was a truly pleasure to work with him."

Maxat Bekes

Chief Information Systems Manager

"Alexey and I worked together at kursiv.kz. During this period of work, he proved himself to be a good specialist, a team player and an employee who knows how to take responsibility. If my recommendation is relevant, then I can recommend Alexey as an excellent employee who will invest 200%"

Arailym Aulbekova

Business analyst - Forbes Kazakhstan

"Alexey shows exemplary professionalism and is able to face challenges. He learns quickly and is an asset to any team."

Ruben Schietse

Classmate / Intec Brussel

"Alexey is a motivated person who is professional and also a team player. He is willing to take on new challenges and will definitely be an asset to any team."

Moussa Maida

Classmate / Intec Brussel

Contact me

Let's discuss how I can help you!

I appreciate your time and I hope you enjoy this CV website.

You can get in touch via my e-mail or my contact number.

See you soon!

Email:

aleksey.lee@gmail.be

Telegram:

@Alex_ysl

GSM:

+32 471-65-77-47